FAQ
day visitors
We want to make it as easy as possible for you to have an amazing experience with us.
If you have any further questions, contact us and we’ll be sure to get back to you!
FULLY SUPERVISED
2 HOURS OF FUN
AGE RESTRICTION
HAPPY PARENTS
All contestants must reside in South Africa, be 18 years of age or older, and not be employed by Hazendal, our affiliates, subsidiaries, nor be members of immediate family or households.
Prizes are non-negotiable, non-transferable, and non-refundable. No cash alternative is available.
Contestants must follow the instructions outlined in the giveaway post on our Social Media platforms. Any entries that are incomplete or submitted after the deadline will be disqualified.
The winner and a substitute winner will be selected at random from all eligible entries received by the deadline. The winner will be announced on our Social Media stories which is available for 24 hours. The winner must send us a direct message on social media to claim their prize. If the winner did not respond within 7-days of the announcement the prize will be handed over to the substitute winner.
Please arrive about 15 minutes before your booked time slot so that we have plenty of time to get you ready for admission. If you booked online, please bring your booking conformation in order for your ticket to be issued. Walk-ins need to complete an indemnity form and make payment for their ticket to be issued. If you’re running late, contact us on +27 21 2055624. After registration you will receive a bracelet and socks.
When you book, you need to read and accept our Terms & Conditions. When the children are dropped off at the Centre, we will ask the adult who brings the children to confirm who will collect them. The person who will collect the children will be sent an SMS with a 6 digit code. When the children are collected, this 6 digit code must be presented. Subject to our Terms & Conditions, children will not be able to leave Wonderdal unless the authorized person is there to meet them.
The Wonderdal experience can now be booked for one or two hours, an ideal length of time for kids to explore the many fun activities at Wonderdal.
Wonderdal’s safety socks have been specifically designed with Wonderdal’s apparatus in mind.
For every kid’s safety, Wonderdal’s safety socks are compulsory. Kids are welcome to bring their clean socks along when they return for another adventure.
Unfortunately, as per our Ts and Cs, Wonderdal has been designed for children between the ages of 5 and 13 and is not suitable for children older or younger.
Should you still wish to visit us, a parent will be required to purchase an adult ticket and accompany the child for the full two hour experience.
Wonderdal provides full supervision for the play session. It is therefore not necessary for adults to accompany their child.
Should you wish to accompany your child, you will need to purchase a ticket and Wonderdal safety socks.
Visit the Babushka Deli, enjoy some wine at the tasting room or visit the Marvol Art Gallery.
Hazendal has an array of cultural and culinary offerings for parents to enjoy.
At Wonderdal the Amuki are your friends, so please leave all furry friends at home. Only guide and service dogs are invited into Wonderdal and the larger wine estate area.
Want something to take home to remember your experience? The Wonderdal Shop offers an exclusive range of beautiful Wonderdal souvenirs and premium educational toys.
Wonderdal takes no responsibility for any lost or stolen property.
We’ll make every effort we can to include visitors with special needs. Give us a call or drop us a mail to discuss any requirements: bookings@wonderdal.co.za or +27 21 205 5624, Tues-Sun, 08:30-17:00.
Yes, you can book either online or when you arrive. Our online booking process is easy, so why not get it done in advance? We can’t guarantee there will be space available if you arrive without a booking.
Looking for a telephone number, address, or directions? Click here!
Each visitor needs to bring their own ticket and can only use it during their booked time slot. If you’re like us and want to save the environment, we accept digital tickets on your phone too.
All our staff go through first aid training and first aid kits are located at central positions throughout the venue.
The Wonderdal experience includes physical activities such as climbing and crawling, so kids need to wear comfy clothes. Don’t forget hats and sunscreen as we also have some outdoor activities!
Wonderdal is a no-shoe-zone, so you’ll need to buy a pair of our special safety socks for R40. You take these home and can bring them along next time. We’ll store your shoes safely for you, so don’t worry!
No food or drinks are allowed inside Wonderdal, but Hazendal Wine Estate has many culinary options to keep you happy. Have a read here!
FAQ
day visitors
GENERAL
All contestants must reside in South Africa, be 18 years of age or older, and not be employed by Hazendal, our affiliates, subsidiaries, nor be members of immediate family or households.
Prizes are non-negotiable, non-transferable, and non-refundable. No cash alternative is available.
Contestants must follow the instructions outlined in the giveaway post on our Social Media platforms. Any entries that are incomplete or submitted after the deadline will be disqualified.
The winner and a substitute winner will be selected at random from all eligible entries received by the deadline. The winner will be announced on our Social Media stories which is available for 24 hours. The winner must send us a direct message on social media to claim their prize. If the winner did not respond within 7-days of the announcement the prize will be handed over to the substitute winner.
The Wonderdal experience can now be booked for one or two hours, an ideal length of time for kids to explore the many fun activities at Wonderdal.
Wonderdal’s safety socks have been specifically designed with Wonderdal’s apparatus in mind.
For every kid’s safety, Wonderdal’s safety socks are compulsory. Kids are welcome to bring their clean socks along when they return for another adventure.
Unfortunately, as per our Ts and Cs, Wonderdal has been designed for children between the ages of 5 and 13 and is not suitable for children older or younger.
Should you still wish to visit us, a parent will be required to purchase an adult ticket and accompany the child for the full two hour experience.
Wonderdal provides full supervision for the play session. It is therefore not necessary for adults to accompany their child.
Should you wish to accompany your child, you will need to purchase a ticket and Wonderdal safety socks.
Visit the Babushka Deli, enjoy some wine at the tasting room or visit the Marvol Art Gallery.
Hazendal has an array of cultural and culinary offerings for parents to enjoy.
At Wonderdal the Amuki are your friends, so please leave all furry friends at home. Only guide and service dogs are invited into Wonderdal and the larger wine estate area.
Want something to take home to remember your experience? The Wonderdal Shop offers an exclusive range of beautiful Wonderdal souvenirs and premium educational toys.
Wonderdal takes no responsibility for any lost or stolen property.
We’ll make every effort we can to include visitors with special needs. Give us a call or drop us a mail to discuss any requirements: bookings@wonderdal.co.za or +27 21 205 5624, Tues-Sun, 08:30-17:00.
BOOKING
Yes, you can book either online or when you arrive. Our online booking process is easy, so why not get it done in advance? We can’t guarantee there will be space available if you arrive without a booking.
LOCATION
Looking for a telephone number, address, or directions? Click here!
ARRIVAL
Please arrive about 15 minutes before your booked time slot so that we have plenty of time to get you ready for admission. If you booked online, please bring your booking conformation in order for your ticket to be issued. Walk-ins need to complete an indemnity form and make payment for their ticket to be issued. If you’re running late, contact us on +27 21 2055624. After registration you will receive a bracelet and socks.
Each visitor needs to bring their own ticket and can only use it during their booked time slot. If you’re like us and want to save the environment, we accept digital tickets on your phone too.
When you book, you need to read and accept our Terms & Conditions. When the children are dropped off at the Centre, we will ask the adult who brings the children to confirm who will collect them. The person who will collect the children will be sent an SMS with a 6 digit code. When the children are collected, this 6 digit code must be presented. Subject to our Terms & Conditions, children will not be able to leave Wonderdal unless the authorized person is there to meet them.
All our staff go through first aid training and first aid kits are located at central positions throughout the venue.
The Wonderdal experience includes physical activities such as climbing and crawling, so kids need to wear comfy clothes. Don’t forget hats and sunscreen as we also have some outdoor activities!
Wonderdal is a no-shoe-zone, so you’ll need to buy a pair of our special safety socks for R40. You take these home and can bring them along next time. We’ll store your shoes safely for you, so don’t worry!
FOOD
No food or drinks are allowed inside Wonderdal, but Hazendal Wine Estate has many culinary options to keep you happy. Have a read here!
